How to Access Aged Care

Practical guidance for Australia and the United States

USA Resources

Explore US care information and local referral routes. Programmes, eligibility and availability differ by state and community.

United States care guide · US FAQs

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Eldercare Locator

Start with the Eldercare Locator when looking for an Area Agency on Aging or other local ageing-service contact. Explain the type of help needed and your ZIP code.

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How to apply for Medicaid

Check your state’s official Medicaid information and application process. Ask which benefits apply to the service you need and what documents are required.

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Medicare Eligibility

Use official Medicare eligibility and enrolment information. Eligibility for Medicare does not mean every long-term care service is covered.

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Older Americans Act

Use official Older Americans Act information to understand the national framework, then ask your local ageing agency about services currently available in your area.

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Meals on Wheels

Ask a local meal programme about delivery area, eligibility, dietary options, cost and waiting lists. Confirm arrangements directly before relying on a service.

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Senior Centers
 

Ask local older-adult centres about current activities, access, transport and any charges. Programmes differ between locations.

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Caregiver Supports

Ask your Area Agency on Aging about caregiver information, respite and support options. Confirm which programmes are available and whether an assessment or referral is needed.

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Caregiver Resources

List the tasks you need help with and ask about local support. Agree realistic responsibilities with family, friends and services, with the person’s consent.

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Participating in Social Activities

Choose activities the person enjoys and check access, transport, timing and cost. Respect their preferences about company and participation.

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Senior Centers

Senior centers are the life line of a community providing social engagement, physical activity, food, and more. To read about the benefits of senior centers, click on this link at the National Council on Aging.  Click on this link to the Senior Center directory to locate the Senior Center closest to you.

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Housing Insecurity in NYC

Use NYC 311 to find the appropriate route for local housing enquiries. Explain your circumstances and ask which service handles the issue you are facing.

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Housing Insecurity in USA

Use official housing information to identify relevant local assistance. Confirm programme eligibility, waiting lists and application requirements with the responsible agency.

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Older Adults & Tech

Choose technology around the person’s preferences and confidence. Check privacy settings, accessible controls, setup and ongoing support. Do not share passwords or verification codes with unsolicited callers.

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Elder Abuse

If someone is in immediate danger, contact emergency services. For other concerns, use the appropriate local adult-protection or elder-abuse reporting route and ask how to report safely.

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Social Isolation

Ask what kind of social contact the person would welcome. Check the service area and current programme before arranging a referral or visit.

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CityMeals

Ask Citymeals about its current service area, referral process and eligibility. Do not assume an old holiday announcement describes today’s arrangements.

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Caregiver Glossary

Use a glossary to clarify unfamiliar terms, then ask the relevant agency how it uses the term in your situation.

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TSA Security Checks

Check the current TSA guidance before travel, including arrangements for accessibility and assistance. An older article is not a guarantee of expedited screening.

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The National Caucus and Center on Black Aging

Explore the organisation’s current resources and confirm eligibility, location and availability directly. A national information page does not guarantee a local service.

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