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How to Access Aged Care LLC
Frequently Asked Questions Aged Care Australia
Eligibility and Assessment
- How do I determine if I or my loved one is eligible for aged care services? To determine eligibility, you need an assessment through the My Aged Care assessment team - see link.
- How do I apply for government funding to support aged care services? After the assessment, you can apply for funding through My Aged Care. They'll guide you through the process of choosing a provider and accessing government subsidies. Contact My Aged Care for more information. - see link.
Services
- What types of aged care services are available, and how do they differ? Australia offers Home Care Packages for in-home support, Residential Aged Care for those needing full-time care, and Short-Term Restorative Care for rehabilitation. Home Care allows individuals to stay at home, while Residential Aged Care provides accommodation and care - see link.
- What's the process for finding and choosing a suitable aged care facility?
It is recommended if you can, to do your own research online, visit facilities, and consider the services, location, quality of care, and staff expertise. The My Aged Care website and helpline can assist in finding suitable options. Or you can make an in-person appointment with an Aged Care Service Officer to ask questions - see link.
- Can I receive aged care services at home, and what support is provided? Yes, My Aged Care facilitates various services including personal care, domestic assistance, nursing care, and therapy. These services are designed to support individuals at home.
- Are there waiting lists for aged care services, and how long might they be? Waiting lists can exist, especially for high-demand areas or facilities. Waiting times can vary widely, from a few months to over a year.
- Can I change or upgrade the type of aged care services I receive if needed? Yes, you can change services based on changing needs. If assessed as requiring a different level of care, you can adjust services accordingly through My Aged Care. See link on how to contact My Aged Care - see link.
Cost
- What costs are associated with aged care services, and how can I manage them? Costs include basic daily fees, means-tested care fees, and accommodation fees. Government subsidies are available. My Aged Care can offer you specifics about your individual situation - see link. Financial planning and assistance from a financial advisor is recommended if you have the capacity to engage one. An advisor can help you plan and manage costs.
Quality and Safety
- What qualifications and experience should I look for in caregivers or aged care facilities? Look for caregivers with qualifications in aged care, nursing, or related fields. Check for facilities with accreditation, staff expertise, and positive reviews from residents and families. You should check out providers on the My Aged Care site and learn more about service quality standards on the Aged Care Quality and Care Commission Site - see links to:
My Aged care providers
Aged Care Quality and Safety quality standards
- How do I ensure the safety and well-being of my loved one in an aged care setting? Opt for facilities with a history of safety and quality care. Regular communication with staff, visits, and participating in care planning can help ensure your loved one's safety and well-being. You can find out about quality standards and finding aged care services on the Aged Care Quality and Care Commission Site and also search for providers by name and service on the My Aged Care website. See links to:
Information on quality standards
Finding aged care services
My Aged Care - search for a provider
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How To Access Aged Care LLC
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