How to Access Aged Care

Practical guidance for Australia and the United States

Learn how to access aged care services — step by step

Clear, practical guidance to help you understand, compare, and access aged care support in Australia and the United States.

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Find services

What do you need help with?

I don’t know where to start

Find your starting point and work out what to do next.

Start here →

I need help for a parent or partner

You’re trying to work out what support someone else may need and how to help them access it.

Explore caregiver help →

I want to stay at home

You’re looking for help that allows someone to remain at home safely and independently.

Explore care at home →

I’m considering residential care

You think home support may no longer be enough and want to understand other options.

Explore residential care →

I need to understand costs

You’re trying to work out what care may cost and what funding or support may be available.

Understand costs and funding →

I need services near me

Find practical starting points for locating services in your area.

Find services →

How this website helps

Understand your options, find the right pathway and take action.

Understand your options

Explore care at home, residential care, costs and funding, and support for caregivers.

Find the right pathway

Follow clear steps for your country and situation.

Start with Australia or the United States, then choose the guide that matches your situation.

Take action

Prepare for your next conversation or assessment, compare support options and find relevant services.

Start with your country

Australia 

Learn how to access support through My Aged Care, assessments, home care, and residential care.

United States

Understand how elder care works, including Area Agencies on Aging, Medicare, Medicaid, and local services.

Clear, independent guidance

Guidance you can use

Plain-English explanations
Country-specific guidance
Practical, step-by-step advice

Need help navigating aged care?

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