How to Access Aged Care LLC
My Aged Care 

My Aged Care

The Australian federal Government provides funding for aged care services through My Aged Care. To see what types of services are funded click on this link.

My Aged Care is the central point for being assessed and accessing aged care services in Australia. While a lot of information is found on the My Aged Care website, you can contact My Aged Care by telephone and in person. 

To contact them by phone you can do so  on 1800 200 422. They are open:

  • Monday to Friday: 8am to 8pm
  • Saturdays: 10am to 2pm

 

To contact My Aged Care in person and speak with an Aged Care Specialist Officer, find the closest in-person location by visiting this link

 

To learn about all the options about how to contact My Aged Care click on this link.

Navigating and getting started with My Aged Care Online

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Are you eligible?

 

Take the "Assessment Eligibility Checker" to determine if you are eligible for services.

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Apply for an assessment online

 

Complete the questionnaire to apply for an assessment to see what services you can qualify for.

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Apply for an assessment over the phone.

Don't want to apply for the assessment on the internet, that's fine call the number below.

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Looking for a provider?

Do you know what service you need and or are you looking for a specific provider? Then click on the link to below to search for a provider.

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Cost of care?

Click below to understand the cost by - program, package, aged care home, and short term care.

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Care agreements

Once you have selected a provider you will have to enter a signed agreement. There are 5 types of agreements: Home Care Package, Residential respite, Transition care, Short-term restorative care, and Aged care home. To find out more about these agreements, click the link below.

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